Monitor and confirm orders as they come in.
Order #4519
Pickup by 2:45 PM · Placed 8 min ago
Items
Customer
Actions
Set the hours when customers can place orders. Closed days reject new orders automatically.
Holiday overrides
Pause the store temporarily, or switch to busy mode to extend default prep times.
Open
Accepting new orders at normal prep times.
Busy
Orders accepted with +10 min added to default prep time.
Closed
Pause new orders. Existing orders stay open for completion.
Auto-reopen
Review completed, cancelled, and refunded orders.
How your store is performing. Snapshot vs. prior period.
Orders by hour
Top items today
Configure how the tablet behaves during service.
Order Intake
Alerts
Staff Accounts
Answers to common questions, and a direct line to support.
Getting started
Set up hours, menu, and staff on your first day.
Managing orders
Accept, reject, adjust prep time, and mark ready.
Menu & inventory
86 items, adjust prices, and manage categories.
Payments & payouts
How you get paid, platform fees, and refunds.
Account & staff
Manage logins, roles, and store access.
Troubleshooting
Tablet, printer, and connectivity fixes.
Still stuck?
Our team replies in under 2 minutes during business hours.
Talk to the OrderWallet team.